Shipping Policy
Shipping
All domestic website orders of $95+ or more receive free shipping (not valid on wholesale or bulk orders). Orders are shipped within 5-7 business days (excluding the day the order was placed, weekends, and federal holidays). A confirmation will be emailed with tracking information once it has shipped. Please note that the shipping schedule may differ slightly around holidays and sales. Any delays will be communicated.
Orders will ship via USPS Mail. We currently ship only within U.S.
Shipping fees may be lower than calculated. For example, multiple items can fit into one package. Any extra fees will be reimbursed if applicable.
Local Pickup Orders - Please Read
Local customers can choose to pick up their orders to save on shipping. Simply choose Store Pickup at checkout, select desired pickup date, and enter required personal information. If you are unable to pick up your order on the selected day, don't fret — your order will be waiting at the shop until you're ready to collect. 😊
If you are not local and choose the free local pickup option, you will be invoiced for the shipping fee before we can fulfill your order.
Orders will be dropped off weekly for pick up at White Mountain Crystals in Plainville, MA. Please wait for the email confirmation that your order is ready to collect. Orders will typically be ready in 4-5 business days. Please have your email confirmation or photo ID at time of pick up.